Ledn Support Hub

See our resources below, or contact us at support@ledn.io

Tools and Information to grow your bitcoin

Our team will guide you through the basic fundementals of bitcoin. Learn about hardware/digital wallets, how exchanges work, how to buy/sell bitcoin, making bitcoin part of your investment portfolio and so much more.

Frequently Asked Questions

  • Who is Ledn?

    We are a diverse, Toronto-based team committed to building world-class financial services catered to the crypto-economy. Please visit our team page to meet us and get in touch.

  • What services do you offer?

    Ledn offers a suite of products for you to make the most of your digital assets. Our savings products can provide you with extra yield. Our credit products help you keep your bitcoin and access dollars, or use the borrowed funds to purchase more.

  • Is Ledn an ICO?

    No.

  • Can I withdraw my bitcoin at any time?

    Yes! If you have a Ledn Savings Account, you can withdraw your funds at anytime without penalty. Likewise, you can pay back your loan at any time without penalties. We process all withdrawal request quickly and strive to have your bitcoin in your wallet within 24-72 hours.

  • What index is used for cryptocurrency prices?

    We reference Coindesk bitcoin price index to determine loan-to-value ratios for Ledn loans.

  • What are your fees

    The Savings Account has a withdrawal fee of 1%. For loans, there is a one-time administration fee of 2%, with a $25 minimum. Ledn has no penalties or hidden fees.

  • What type of information will I need to provide?

    Ledn requires all borrowers to provide identity information for our KYC (Know Your Customer) and AML (Anti-Money Laundering) policies. We do not run a credit check on our customers.

Savings Account

  • How does Ledn generate a return?

    As a compliant Canadian company, Ledn works with institutional clients like exchanges & OTC desks that need to borrow a bitcoin to facilitate large transactions.

  • How are my bitcoins protected?

    Ledn processes bitcoin loans by taking collateral security from its borrowers. This collateral guarantees the loan and can be exercised by Ledn in the event of borrower default. .

  • Are there any fees?

    Ledn is transparent about its fees. The only fees charged on the deposit account are a 1% withdrawal fee.

  • Is the Bitcoin Savings Account available worldwide?

    Yes, the Ledn Bitcoin Savings account is available to bitcoiners worldwide with the exception of a few locations. The Ledn Bitcoin Savings account is not available to individuals who are sanctioned by Canada. Additionally, it is not available to residents of the following U.S. states: New York, Connecticut, Washington, and Wyoming.

Bitcoin-backed Dollar Loans

  • What type of collateral do you accept for a Ledn loan?

    We currently offer loans secured by bitcoin. We are excited to support other alternative assets in the future, please contact us with any suggestions!

  • Can I repay my loan using bitcoin?

    Yes! Customers have the choice of repaying with dollars or with bitcoin.

  • Can I get a longer-term loan?

    Customers have the option to extend the loan when the original 12-month term ends.

  • How will my bitcoin be stored during my Ledn loan?

    Security will always be our top priority. Collateral bitcoin is kept in cold storage (offline) in institutional-grade vaults throughout Canada. Each customer receives a segregated wallet address allowing for real-time proof of reserves on-chain. Ledn does not leverage client collateral in any way. We do not use client collateral for any other financial services. Ledn is not a fractional reserve lender.

  • What is the interest rate on a Ledn loan?

    We charge simple interest of 12% per annum.

  • What is the Loan-to-Value Ratio (LTV) of a Ledn loan?

    Ledn offers its customers an LTV of 50%.

  • What loan duration is available?

    We offer a simple 12-month term to all our customers. Your current balance can be paid back at any time without penalties.

  • When are payments due?

    Ledn loans offer an innovative repayment schedule which requires you to make only one payment when you close the loan. Monthly interest payments are not required.

  • Are there penalties if I pay back my Ledn loan before the end of the 12-month term?

    No, we do not charge any prepayment penalties.

  • What happens if the bitcoin price significantly decreases?

    If the bitcoin price drops significantly, we will ask you to deposit more collateral into your segregated wallet or pay down some of the principal. If the bitcoin price continues to drop without any action from you, Ledn may sell part of your bitcoin in order to meet the required LTV.

  • What happens if the bitcoin price increases?

    Any gain in the value of bitcoin is yours to keep. You only ever owe the balance of your Ledn loan, which is pre-determined and not affected by the bitcoin price.

  • Do you offer international loans?

    Yes! Please contact us to see if your country currently qualifies for a Ledn loan.