Ledn Support Hub

Frequently Asked Questions

• Who is Ledn?

  We are a diverse, Toronto-based team committed to building world-class financial services catered to the crypto-economy. Please visit our team page to meet us and get in touch.

• What services do you offer?

  Ledn offers a suite of products for you to make the most of your digital assets. Our savings products can provide you with extra yield. Our credit products help you keep your bitcoin and access dollars, or use the borrowed funds to purchase more.

• Is Ledn an ICO?

  No.

• Can I withdraw my bitcoin at any time?

  Yes! If you have a Ledn Savings Account, you can withdraw your funds at any time without penalty. Likewise, you can pay back your loan at any time without penalties. We process all withdrawal requests quickly and strive to have your bitcoin in your wallet within 24-72 hours.

• What index is used for cryptocurrency prices?

  We reference Coindesk bitcoin price index to determine loan-to-value ratios for Ledn loans.

• What type of information will I need to provide?

  Ledn requires all borrowers to provide identity information for our KYC (Know Your Customer) and AML (Anti-Money Laundering) policies. We do not run a credit check on our customers.

Savings Account

• What is the Ledn Bitcoin Savings Account?

  The Ledn Bitcoin Savings Account allows clients to earn interest on their bitcoin holdings. To generate this interest, Ledn works with its primary institutional borrower, Genesis, one of the largest and most established institutions in digital asset lending.

• Who is Genesis?

  Genesis offers institutions the ability to borrow digital currencies like BTC and stable coins like USDC in large sizes over flexible terms. With over $3.1 Billion in digital assets loans processed during 2019, Genesis is renowned for dealing with an elite group of limited institutions, and uses best-in-class standards for its lending processes and reporting. You can learn more about Genesis here and access their latest quarterly reports here.

• How does Ledn generate the interest that it pays?

  Ledn generates the interest by lending the bitcoin to its primary institutional borrower, Genesis.

• How long do incoming bitcoin transfers take to get posted to my account?

  Transactions sent to your Bitcoin Savings Account will be posted after 1 confirmation on the Bitcoin blockchain. This process typically takes about 10 minutes depending on the transaction fee selected by the sender and the Bitcoin network traffic. When possible, it is best to use the QR code to obtain the bitcoin address directly from the Ledn platform to reduce the risk of errors while copying and pasting, or manually typing the address.

Bitcoin-backed Dollar Loans

• What type of collateral do you accept for a Ledn loan?

  We currently offer loans secured by bitcoin. We are excited to support other alternative assets in the future, please contact us with any suggestions!

• Can I repay my loan using bitcoin?

  Yes! Customers have the choice of repaying with dollars or with bitcoin.

• Can I get a longer-term loan?

  Customers have the option to extend the loan when the original 12-month term ends.

• How will my bitcoin be stored during my Ledn loan?

  Security will always be our top priority. Ledn uses best-in-class protocols for bitcoin custody and works with industry-leading custodian BitGo, the world’s first qualified custodian purpose-built for storing digital assets. BitGo is covered by the most comprehensive insurance policy in the industry.

• What is the interest rate on a Ledn loan?

  We charge simple interest of per annum.

• What is the Loan-to-Value Ratio (LTV) of a Ledn loan?

  Ledn offers its customers an LTV of 50%.

• What loan duration is available?

  We offer a simple 12-month term to all our customers. Your current balance can be paid back at any time without penalties.

• When are payments due?

  Ledn loans offer an innovative repayment schedule which requires you to make only one payment when you close the loan. Monthly interest payments are not required.

• Are there penalties if I pay back my Ledn loan before the end of the 12-month term?

  No, we do not charge any prepayment penalties.

• What happens if the bitcoin price significantly decreases?

  If the bitcoin price drops significantly, we will ask you to deposit more collateral into your segregated wallet or pay down some of the principal. If the bitcoin price continues to drop without any action from you, Ledn may sell part of your bitcoin in order to meet the required LTV.

• What happens if the bitcoin price increases?

  Any gain in the value of bitcoin is yours to keep. You only ever owe the balance of your Ledn loan, which is pre-determined and not affected by the bitcoin price.

• Do you offer international loans?

  Yes! Please contact us to see if your country currently qualifies for a Ledn loan.